We provide our customers and clients with high quality products that are clinically tested and meet the most recent and strict world standards.

We vouch with our commitment, our reputation, the high standards and the certificates we have.

Our organizational structure allows us to listen to and respond to the most sensitive needs of our customers.

Dealing with our clients takes place in accordance with the high standards of development, bringing together the common qualities in excellent cooperation. Every year we have panel meetings and discussions (brainstorming sessions) with suppliers, in order to improve every segment of our relationship.

We encourage and recognize continuous improvement, innovation in every segment, pragmatic thinking and action, and continuing education. We invest in our people and in the improvement of their skills. As a result, we invest in their future and in the future of our company.

For that purpose we have reconstructed and fully equipped our educational center in Dojran, Republic of North Macedonia.

We are continuously improving the working conditions, the benefits for our employees, and the reward system. But, simultaneously, we are focusing on improving our efficiency and our system as a whole. We were awarded a plaque from the Macedonian Occupational Safety and Health Association, for being the safest employer of the year 2009.

We take care to maintain ourselves as a brand and as an employer, and thus to be represented in the best light by our employees. “I see no higher priority than the highly professional and ethical behavior of our staff, regardless of their country of origin or position in the company. We are here to achieve our mission and vision, and every employee, with his or her conduct, should demonstrate strong intention and readiness to contribute to the successful achievement of those goals “, said our CEO/MB President Mr. Zhivko Mukaetov in his address to Alkaloid’s employees in the Code of Ethical and Corporate Conduct in October 2009, adding: “The Code of Ethical and Corporate Conduct is not a thing we start to apply the moment we start working for Alkaloid AD, or a thing we do when we find the time.

The Code should serve as an indicator of what we do and how we behave every minute or moment of the day”.

Starting from the school year 2007/08 to date, the Trajce Mukaetov Foundation has participated in sponsoring 579 students of pharmacy and medicine at the Ss. Cyril and Methodius University.

After their graduation, they now have a chance to build their career in Alkaloid AD.

We support and contribute to the successful work of many Macedonian and foreign chambers, associations and organizations. Alkaloid AD is a proven supporter of Macedonian sports and the Macedonian handball, volleyball and basketball national teams.

The Alkaloid AD chess team proudly represents the Macedonian flag. In addition, we actively support cultural events by providing top conditions for our most prominent artists to create works of art.

Some of the stakeholders we have cooperated with over the past years:

• American Chamber of Commerce (AmCham)

• Pharmaceutical Chamber

• Economic Chamber of Macedonia

• Chamber of Economics

• Ministry of Environment and Physical Planning of the Republic of North Macedonia

• The Health Fund of the Republic of North Macedonia

• World Bank

• European Bank for Reconstruction and Development (EBRD)

• World Health Organization (WHO)

• International Financial Corporation (IFC)

• United States Agency for International Development (USAID)

• United Nations International Children's Emergency Fund (UNICEF)

• Ss. Cyril and Methodius University in Skopje: \- Faculty of Pharmacy \- Faculty of Natural Sciences and Mathematics – Institute of Chemistry \- Faculty of Medicine \- Faculty of Electrical Engineering and Information Technologies \- Faculty of Mechanical Engineering

• FON University – Skopje

• European University – Skopje

• University of Economics- Ljubljana

• Macedonian Chess Federation

• Macedonian Volleyball Federation

• Macedonian Basketball Federation

• Macedonian Handball Federation

Our business approach is to work in a transparent and ethical manner.

We communicate with our shareholders and the public and inform them accurately, precisely and promptly on any important issue. We care about increasing our shareholders’ value through ambitious, realistic and justifiable growth, by reducing risk, and by improving market share, internal efficiency and the business planning process.

Over the past two decades we have invested almost Є 200 million in production facilities, R&D and quality control, warehouses, and software and ERP solutions, all in accordance with cGMP standards.

Over the years, we have been awarded by the Macedonian Stock Exchange as the most transparent company for 9 times. Our more than 5,000 or so shareholders, about 2,3% of whom are foreign investors, receive their dividends each year, with almost double-digit growth from year to year. As a corporation, we are committed to continuous development, striving to fulfill our mission and vision in the most professional manner.

Our CEO/MB President Mr. Zhivko Mukaetov would say: “Despite the difficulties, we must continue Alkaloid’s trend of growth and continue to be the good news coming from Macedonia“.